Heritage YMCA - Job Description

 
   

Naperville · Aurora · Oswego

WE BUILD STRONG KIDS.

STRONG FAMILIES.

STRONG COMMUNITIES.

 
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Fitness Floor Attendant

Supervisor: Director of Total Health

Prerequisites:

 

·         High School Student ,High School Graduate or equivalent

·         Trained in First Aid, AED & CPR (Training provided on site)

·         Basic knowledge on use of the fitness equipment

 

General Responsibilities:

 

Perform light maintenance on the fitness floor as per the Wellness Director. Assure that all fitness areas are organized and well supplied.  

 

This position requires you to have basic knowledge of exercise machines and be able to give fitness orientations and assessments to all members.

 

·         Perform assigned maintenance duties to keep all pieces of equipment clean and working. 

·         Assure that all fitness areas are organized and prepared for members’ use.

·         Any questions or problems that arise should be reported directly to your supervisor.

·         Be attentive to members and their needs.

·         Follow as staff all rules and guidelines for members in the activity areas.  Set the example.

·         Read, know, follow and enforce emergency procedures, YMCA policies, rules, and health codes applicable to the facility.

·         Perform daily supply checks and inform the Wellness Director when supplies are running low.

·         Be responsible for all scheduled hours and if necessary, follow the appropriate substitution procedures.

·         Keep accurate record keeping as mandated by the Physical Director.

·         Implement Character Development in all phases of work.

 

 

 

CORE COMPETENCIES

 

  1. Supports the Mission, Vision and Direction of the YMCA: Understands and supports the mission of the YMCA; displays the YMCA values; displays flexibility and accepts change; is willing to try new methods and make suggestions; shows a strong commitment to the YMCA; conveys enthusiasm for the YMCA and his/her work.
  2. Builds Community: Understands and embraces the role of volunteers; helps members and participants make connections to others and to the YMCA; practices effective relationship-building techniques; understands the role of fund-raising in achieving the YMCA mission.
  3. Provides a Quality Experience for Members, Participants, Internal Customers and Others: 
    Possesses the ability to deliver outstanding experiences for members, participants, internal customers and others; builds warm and supportive relationships; consistently greets and assists everyone in a positive way; strives to provide service that will exceed expectations; responds to concerns and complaints in a way that makes each person feel valued; initiates action for prompt resolution; looks for better ways to serve and involve members, participants, internal customers and others.

  4. Works Productively: Demonstrates responsible actions; consistently performs duties in a safe and conscientious manner within the agreed upon timeframe; follows standards, policies, and procedures; is reliable and consistently punctual; actively participates in staff meetings, required trainings, and other work related activities; uses good judgment; uses YMCA resources appropriately and efficiently.

  5. Uses Effective Personal Behaviors/Communicates Effectively: Treats everyone with courtesy, respect and consideration; displays integrity; listens actively and genuinely; communicates in a clear and pleasant manner; embraces differences among people; demonstrates an active willingness to learn and grow; accepts constructive criticism; works cooperatively as a team member.

Staff Training:

 

1.    Attend and participate in staff meetings, in-service trainings and other YMCA certification trainings. 

 

Supervision:

 

1.   Supervision of the equipment including recognition of improper use and abuse of machines. Also          

      be able to demonstrate the quality of all machines.

 

Effect on End Results:

Provide a safe and positive experience for all members in the fitness areas.  Interact with the members and give offer them the experience that makes them want to come back again and again. Spend time directly with the members asking if they need any assistance or guidance on the equipment. Initiate the repair when the piece of equipment is down including placing a sign on the machine saying when it will be fixed and also informing the Program Director, the Aerobics/Fitness Team Leader and the Maintenance Director.
 

Assure that all fitness areas are organized and prepared for members’ use.

Our Mission

To enhance the quality of life
for families through programs reflecting Christian principles to build healthy spirit, mind and
body for all.


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