|
Lifeguard
Supervisor: Program Director
Prerequisites:
Core Competencies:
1.
Supports the Mission, Vision and Direction of the
YMCA: Understands and supports the mission of the YMCA;
displays the YMCA values; displays flexibility and accepts change;
is willing to try new methods and make suggestions; shows a strong
commitment to the YMCA; conveys enthusiasm for the YMCA and
his/her work.
2.
Builds Community: Understands and
embraces the role of volunteers; helps members and participants
make connections to others and to the YMCA; raising in achieving
the YMCA mission.
3.
Provides a Quality Experience for Members,
Participants, Internal Customers and Others: Possesses
the ability to deliver outstanding experiences for members,
participants, internal customers and others; builds warmth and is
supportive to provide service that will exceed expectations;
responds to concerns and prompt resolution; looks for better ways
to serve and involve members, participants, internal customers and
others.
4.
Works Productively: Demonstrates responsible
actions; consistently performs duties in a safe and conscientious
manner within the agreed up on timeframe; follows standards,
policies, and procedures; is reliable and consistently punctual;
actively participates in staff meetings, required trainings, and
other work related activities; uses good judgment; uses YMCA
resources appropriately and efficiently.
5.
Uses Effective Personal Behaviors/Communicates
Effectively: treats everyone with courtesy, respect and
consideration; displays integrity; listens actively and genuinely;
communicates in a clear and pleasant manner; embraces differences
among people; demonstrates an active willingness to learn and
grow; accepts constructive criticism; works cooperatively as a
team leader.
General Responsibilities:
The lifeguard's responsibilities include ensuring the safety of all people in the pool area by eliminating/reducing hazards and hazardous behavior. The lifeguard is to observe and listen to patrons in and around the pool area and rescue and/or provide immediate care to all. The lifeguard is to provide excellent customer service so that the person he/she serves will want to come back again.
Specific Responsibilities:
Areas of responsibility include the following headings:
Skill Development and Progression:
1. The lifeguard must maintain appropriate physical fitness.
Staff Training:
1. The lifeguard must successfully complete the 30-hour Ellis Lifeguard Course.
2. The lifeguard must maintain his/her Ellis certification by participating in at least 4 hours of
in-service monthly.
3. The lifeguard must attend all mandatory staff meetings and trainings.
Supervision:
1. The lifeguard must enforce the pool rules.
2. The lifeguard must supervise the whirlpool, sauna, and steam room in addition to the pool area.
3. The lifeguard must maintain the cleanliness of the pool area and the equipment associated with the pool.
Program Development:
1. The lifeguard must support the YMCA and its programs and provide general customer service.
2. The lifeguard must complete all paperwork and record keeping (i.e. accident, attendance, and substitution reports).
3. The lifeguard must perform maintenance duties and complete cleaning log.
4. The lifeguard must take complete responsibility for all scheduled shifts and follow appropriate substitution procedures.
Effect on End Results:
The end result is that the lifeguard is knowledgeable and capable of ensuring the safety of all in the pool area and takes action to prevent injuries. The lifeguard is a representative of the YMCA and should take care that his/her area is presentable.
|
